Mobile network operators are phasing out 3G and 2G. Many of our cameras have been performing reliably in the field for many years – and that’s exactly how it should be with good hardware. This makes it all the more frustrating when external circumstances beyond both your and our control get in the way: mobile network operators across Europe are gradually phasing out the older networks. In Germany, the 3G network has already been switched off, and Austria and other European countries are now following suit nationwide.

As some of our trusted classics – such as the ICU Hunt, ICU Trap or the Mavoco Cam – rely on these older 3G networks will no longer be able to connect in the foreseeable future. We find this forced technological change just as frustrating as you do.

As your camera itself often still works perfectly well, we don’t want to leave you to cope with this change by the network operators on your own. To ensure you can continue to keep a close eye on your territory in future, without any gaps or connection issues, we’ve put together a fair, exclusive upgrade offer for you.

Our loyalty offer when you switch to 4G:

Take advantage of our switch offer here >

With the CLOM CamGo’s state-of-the-art 4G/LTE technology, you’ll be fully future-proofed for years to come – with the usual ease of use via the ICU CLOM app, fast image transfer and full support.

What does this mean for the camera you’ve been using so far?

No automatic switch-off: We won’t switch off your camera on 1 January 2027. As long as there is still a compatible network operating in the area, it will continue to transmit. If the 2G/3G network in your region is switched off, the cameras mentioned will no longer work.

End of support on 1 January 2027: However, as the providers’ networks are being phased out, from this date onwards we will be unable to offer reliable data transmission, repairs, spare parts or trade-in options for 3G models.

Make arrangements in good time: It’s best to take advantage of our offer in advance to secure the discount and ensure a seamless transition without any loss of signal coverage in your area. This offer is exclusively for owners of the relevant models as a sincere thank you for your long-standing loyalty.

Do you have any questions about network coverage or changing your device? Our support team is here to help as usual.

Further sources on the shutdown in Austria:
https://www.rtr.at/TKP/was_wir_tun/telekommunikation/konsumentenservice/information/informationen_fuer_konsumenten/abschaltung_alter_mobilfunktechnologien.de.html
https://www.wko.at/sicherheitsanlagentechnik/abschaltung-2g-und-3g-netz-in-oesterreich