Server online. Am 19.07.2025 von 09:00 bis 11:00 Uhr und am 23.07.2025 von 01:00 bis 02:00 führen wir Wartungsarbeiten durch – währenddessen sind SIM-Provisionierungen und die SIMplify UI vorübergehend nicht verfügbar. Wir danken für Ihr Verständnis.

Operational readiness of the icucam 5

Repair cases

We ensure that our products are of the highest quality. Unfortunately, however, there are still situations in which a repair is unavoidable. In this case, please return the camera to us. Upon receipt of the camera, our specialist staff will check whether the camera can be repaired or needs to be replaced.

Firmware updates

If a firmware update is necessary, you will find all the information here.

Legal matters

Here you will find all the necessary certificates for/from your product.

EC Declaration   CE certificate icucam 5