Repair cases

We ensure that our products are of the highest quality. Unfortunately, however, there are still situations in which a repair is unavoidable. In this case, please return the camera to us. Upon receipt of the camera, our specialist staff will check whether the camera can be repaired or needs to be replaced.

My screen is not working 

My camera will not switch on

Firmware updates

If a firmware update is necessary, you will find all the information here.

Legal matters

Here you will find all the necessary certificates for/from your product.

CE certificate