Operating instructions
Here you can download the current version of the operating instructions as a PDF (all languages)
Manual Version 2021_V 6.0 download
Help topics & solutions
Practical instructions and tips
Should the Error 500 (Transmission error 500), then there is a problem with the freeeway SIM card/simHERO. In this case, please contact the SIM card operator.
via help@simhero.com or on www.simhero.com
Repair cases
We ensure that our products are of the highest quality. Unfortunately, however, there are still situations in which a repair is unavoidable. In this case, please return the camera to us. Upon receipt of the camera, our specialist staff will check whether the camera can be repaired or needs to be replaced.
Firmware updates
If a firmware update is necessary, you will find all the information here.
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Legal matters
Here you will find all the necessary certificates for your product.
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