Step 1:
Download app or open website

Download the latest version of the app from the App Store / Google Play Store and log in with your account.

If you do not yet have an icu account, register for free.

icuserver web portal

Click on the link and log in with your registered e-mail address in the newly opened window.

enter.icuserver.com

Smartphone app

Select the appropriate link for your smartphone on your phone:

Google Play Store or Apple App Store

Step 2:
Register your icuserver account for free

We have created a video guide to guide you through the registration process for.

Video - How to register & sign up for a free icu account with the icuapp

Step 3:
The InitKey - the unique number of your camera

Until autumn 2020, there was a sticker with the 12-digit number (init key) on the camera. With the newer products, the code is stored in the camera. Please switch the camera to Setup and wait up to 3 minutes until a QR code and the 12-digit Init-Key (=ID) appear below it. 

Camera with sticker
Camera with sticker

For the models icuhunt, icutrap and icucam4 (until autumn 2020) you will find the 12-digit number (INIT key) on a sticker on the inside of the camera.

Camera with QR code
Camera with QR code

For the models icucam lite, icucam4 (from autumn 2020), icueasy and icucam5 a QR code and the 12-digit number (INIT key) are shown on the camera display after switching on.

 

Step 4:
Add the camera to your account:

Registering the camera - InitKey
icuserver web portal
  • Navigate to Cameras and click on "Add another camera"
  • Enter the 12-digit Init-Key to connect your camera to the account

 

Smartphone app
  • Select the "Cameras" menu item in the menu
  • Click on the plus in the bottom right-hand corner
  • Scan the QR code on the camera display or enter the init key

Step 5:
Finalising the setup on the camera

Slide the switch on the camera to SETUP and wait up to 3 minutes without pressing a button. With the message "Status OK" or "Status message successful" button to complete the camera registration.

Login - setup, connection and you're done

You can take a test photo with most camera models by pressing the right arrow button.

With the 3G cameras, the "OK" button must be pressed.

Your camera is now ready for use! We hope you enjoy using it!